IT Service Management (ITIL) Bookstore

ITIL Bookstore
As a local distributor for IT Service Management (ITIL) books and CDs, Conan Group provides the latest in ITIL developments through the following publications:

•  ITIL Service Support
  
•  ITIL Service Delivery
  
•  ITIL Security Management
  
•  ITIL Pocket Guide

ITIL V3 Books

• The Introduction to the ITIL Service Lifecycle
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
• ITIL Lifecycle Publication Suite
• ITIL V3 Foundation Handbook
• Passing Your ITIL Foundation Exam - The ITIL Foundation Study Aid
• Key Element Guides
• ITIL V3 Small-Scale Implementation
• Delivering IT Services using ITIL, PRINCE2 and DSDM Atern
• Building an ITIL based Service Management Department