IT Service Management Community Links

At Conan Group we work with many IT Service Management organisations to ensure that we are fully informed on the latest in best practice updates.

Following are a list of organisations that can provide further information on IT Service Management and ITIL:

Centre of Excellence for IT Service Management (www.ceitsm.com)
Australian based forum for the development of IT Service Management through facilitated education sessions based on industry related experience and research.

Examination Institute for Information Science (EXIN) (http://www.exin.nl/en/exininfo.htm)
An independent body for the development of ITIL educational requirements and developing and organising examinations.

Office of Government Commerce (OGC) (http://www.itil.co.uk/index.html)
The authority for best practice in commercial activities in UK Government, OGC is charged with keeping the IT Infrastructure Library relevant to reflect industry standards and best practices in IT management.