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Customised Courses
Because a clients needs are as unique as their people, Conan Group has the ability to customise courses to meet specific clients requirements.
Examples of customised courses to date include:
- IT Service Management (ITIL) and IT Governance
- IT Service Management Masters Unit for Edith Cowan University
- Relationship Management and IT Service Management
- ITSM Executive Overview
Utilising our accredited course materials, we can customise a training solution to match our clients needs in any of the following ITIL processes:
Service
Management
Foundations
- Service Desk
- Incident Management
- Problem Management
- Change Management
- Release Management
- Configuration Management
- Service Level Management
- Availability Management
- Capacity Management
- Financial Management for IT Services
- IT Service Continuity Management
- Security Management
a service information brochure.
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