Because a clients needs are as unique as their people, Conan Group has the ability to customise courses to meet specific clients requirements.

Examples of customised courses to date include:

•  IT Service Management (ITIL) and IT Governance
  
•  IT Service Management Masters Unit for Edith Cowan University
  
•  Relationship Management and IT Service Management
  
•  ITSM Executive Overview

Utilising our accredited course materials, we can customise a training solution to match our clients needs in any of the following ITIL processes:

•  Service Desk
•  Incident Management
•  Problem Management
•  Change Management
•  Release Management
•  Configuration Management
•  Service Level Management
•  Availability Management
•  Capacity Management
•  Financial Management for IT Services
•  IT Service Continuity Management
•  Security Management

For more information on our customised training courses, CLICK HERE! To Request a service information brochure.