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IT Service Management (ITIL) Training Overview

ITIL Training Perth

Conan Group is the longest serving ITIL specialist training provider in Western Australia. Enjoy the many benefits of being trained by an advisor who has practical knowledge and experience of IT Service Management and ITIL solutions and implementations.

Our dedicated ITIL Training Program Director will also customise your in-house programs to meet specific needs and objectives.

Conan Group provides a full suite of ITIL and IT Service Management training solutions including:

  • ITIL Introduction (1 day)
  • Service Management Foundations (3 days)
  • Service Level Management (1 Day)
  • Change, Release and Configuration Management (2 days)
  • Service Desk, Incident and Problem Management (2 days)
  • ITIL Service Managers Masters Course (12 days – over 4 modules)
  • ITIL V3 Foundations Bridging course (1 day)
  • ITIL V3 Service Managers Bridging course (5 days)

Please CLICK HERE to contact our ITIL Training Program Director to obtain details on tailored training programs, course content, booking forms and in-house training programs.

Overview

Service Management
Foundations

Practitioner Courses

ITIL V3 Expert Fast Track Program

Introduction to ITIL

Customised Courses